4.1 — Defining Evaluation Metrics

CCAR-P Domain 4 · Task 4.1

What You Need to Know

Every metric has three parts: definition, measurement method, and target with baseline. Define metrics before the build.

Five Metric Families

Family Professional distinction Single-number mistake
Accuracy Match metric to task shape (exact match, per-field P/R, rubric) One aggregate “% correct” over heterogeneous tasks
Latency Percentiles; distinguish TTFT vs total completion Mean that conceals the tail
Cost Per task at projected volume Per-token figures with no volume
Safety Refusal correctness in both directions Counting refusals as if more were always safer
Security Resistance measured under adversarial testing Resistance claimed on paper

Success Metrics vs Guard Metrics

Success metric = what a change should improve. Guard metrics = what it must not damage (cost/task, tail latency, safety rates). A variant that lifts the headline while breaching a guard has failed.

Leading Signals, Lagging Proof, Proxy Trap

  • Leading signals (token spend, refusal rate) → early warning
  • Lagging proof (formal eval) → decisions
  • Proxy trap: a proxy optimised hard enough stops tracking the outcome it proxied. Audit periodically.

Key Concept: Success criteria should be specific, measurable, achievable, and relevant. Most use cases need multidimensional evaluation.

Exam Traps

  • Accepting mean latency as the latency metric/SLA target
  • Deferring metric definition until after launch
  • Scoring safety as harmful-output rate alone

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