1.1 — Translating Business Problems into Claude Solutions

CCAR-P Domain 1 · Task 1.1

What You Need to Know

Translating a business problem into a Claude solution produces a measurable success criterion, a bounded scope, and a defensible boundary between the model and ordinary software.

Problem-First Design (before any pattern/model/prompt)

  1. The job to be done — who, how long, cost, where it goes wrong
  2. The constraint set — latency, cost, accuracy, risk, data sensitivity, regulatory
  3. The success criterion — metric + baseline + target (defined before build)

Key Concept: Define measurement before implementation. Sequence: problem → constraints → success criterion → solution shape.

The Fit Test: Is This an LLM Problem?

Claude belongs where the task needs language understanding, synthesis, judgement over unstructured input, or flexible conversation. Deterministic rules → conventional software (cheaper, faster, exact, auditable). Most production solutions are hybrids.

Capability Mapping (task shapes)

Task shape Architecture implication Evaluation
Classification Single call, constrained output Accuracy vs labelled set
Extraction Structured output + schema validation Field-level precision/recall
Summarisation Single call, grounding checks Faithfulness / similarity
Generation Draft-for-review, tone constraints Rubric-graded quality
Conversation Context management, session state Multi-turn quality + safety
Agentic action Tools, guardrails, observability End-to-end task success rate

Scoping

Start with the narrowest workflow that delivers measurable value, prove it, then expand. Targeted workflow beats general-purpose assistant on every business-value pillar.

Exam Traps

  • Proposing a general-purpose assistant when the case names one high-volume workflow
  • Selecting architecture before capturing constraints and success criteria
  • Routing a fully rule-specified sub-task through a model call

Check your understanding

Practice Scenario

At an insurer, a claims handler must still approve every settlement. 70% of handler time goes on summarising claim files and drafting letters. Which solution should come first?

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