Domain 4 – Workflow Integration and Solution Design (16%)

5 lessons, each ending with a practice scenario (Pro)

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1. ✓4.1 — Analysing Requirements and Use CasesClaude structures; the human validates and owns the result. Structure from Mess: Real requirements arrive as complaint threads, meeting notes, survey comments. Claude clusters them into themes, separates what people asked for from what they appear to need, surfaces incompatible demands, and names what nobody mentioned.Scenario: Pro
2. ✓4.2 — Using Claude for Research, Planning and Process OptimisationClaude produces the first pass; you own the judgement that follows. Research at Two Scales: Web search — straightforward factual queries answered in one or two lookups; Research mode — multiple searches that build on each other; cited findings; bigger multi-source jobs.Scenario: Pro
3. ✓4.3 — Supporting Solution Design, Development and IterationSolution iteration improves a deliverable over several rounds, with Claude as the drafting partner. A solution here is a process, template, piece of guidance, scheme, service design, form or plan — never software.Scenario: Pro
4. ✓4.4 — Integrating Claude into Existing WorkflowsIntegration here asks where in an existing process a person brings work to Claude. It never means a technical connection between systems.Scenario: Pro
5. ✓4.5 — Communicating Value and Limitations to StakeholdersSay what is true, including the parts that are not impressive. The report serves two audiences: the enthusiast and the sceptic.Scenario: Pro