CCAO-F — Claude Certified Associate (Foundations)
Exam code: CCAO-F
Audience: Business professionals who use Claude and Claude Projects as a day-to-day productivity tool (operations, marketing, project management, education, communications, knowledge work). No software-development or API experience required.
Domain Map (30 lessons)
| Domain | Weight | Lessons | Focus |
|---|---|---|---|
| 1. Prompting and Task Execution | 14% | 4 | Effective prompts, decomposition, iteration, task-type strategies |
| 2. Output Evaluation and Validation | 21% | 6 | Accuracy, hallucinations, bias, when human review is required |
| 3. Product and Model Selection | 12% | 4 | Choosing Claude product features and models; context & memory |
| 4. Workflow Integration and Solution Design | 16% | 5 | Requirements, research & planning, solution design, communicating value |
| 5. Configuration and Knowledge Management | 12% | 4 | Projects, instructions, knowledge sources |
| 6. Governance, Risk, and Responsible Use | 15% | 4 | Data sensitivity, privacy, responsible use |
| 7. Troubleshooting and Optimisation | 10% | 3 | Diagnosing underperforming prompts and poor outputs |
On Skillmarked: 30 free lessons and 30 practice questions, with a practice scenario after every lesson.
Practical study tip: Create a real Claude Project for a recurring work task while studying. The act of deciding what belongs in instructions vs knowledge vs connectors is exactly what the exam tests.